Pre-register your appointment online
Online registration reduces the need to manually fill in a registration form for your appointment. On arrival at Chelsea Outpatient Centre, simply check your details are correct and sign to verify and accept HCA's terms.
To use the registration portal, log on to:
https://registrations.hcahealthcare.co.uk
Information you'll need to complete your registration:
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Your hospital number - this is prefixed with "X" but you will only have this number if you've visited Chelsea Outpatient Centre, The Lister Hospital or another HCA hospital before
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Date and time of appointment
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GP details including the surgery address
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NHS number (if you already know it)
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Payment details - if you have private medical insurance, your membership or policy number and pre-authorisation numbers are required.
How soon can you register online prior to your appointment?
Allow at least 30 minutes between registering on the site and your appointment to allow us time to process your registration. If you register after 6.00pm for an appointment earlier than 9.00am the following day, it may not be possible to process your registration and you will be required to complete the necessary paperwork on arrival.
A signature will still be required on arrival for your appointment to verify the details you entered and to accept HCA's terms.
Who should I contact with queries regarding my registration?
If you're attending an outpatient consultation or test, call 020 7730 8298 any time Monday - Friday between 8.00am - 8.00pm. For all other enquiries, call 020 7881 4100 any time Monday - Friday 8.00am - 5.30pm.
Read our advice on how to pay for your treatment.
